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Customer Service & Experience West 2026

Get your brand in front of the Marketing buyers at Customer Service & Experience West 2026 with geofenced ads.

Date

Apr 21, 2026 — Apr 22, 2026

Venue

Hyatt Regency La Jolla At Aventine, San Diego, CA, USA

Official Site

About

Marketing

Customer Service & Experience West 2026

Set to redefine the future of customer engagement, Customer Service & Experience West 2026 convenes on April 21st-22nd at the Hyatt Regency Mission Bay in San Diego, CA. This event will bring together over 1200 senior executives, with a strong representation from various brands (70%). The focus is on rethinking core service and customer experience approaches.

Participants will explore practical, real-world examples of AI in action. They will also consider how to establish new industry standards and better understand what their customers truly need and want. The agenda highlights actionable strategies designed to support frontline teams, improve internal collaboration, and show clear returns on customer experience investments.

Opportunities for discussion include workshops and interactive roundtables. A new platform, Braindate, will also be available to facilitate connections, helping attendees gain practical knowledge to strengthen their customer experience efforts.

Apr 21, 2026 – Apr 22, 2026
Hyatt Regency La Jolla At Aventine, San Diego, CA, USA
Official website

Expected Attendees

500

Industry

Marketing

Event Details

Industry

Marketing

Venue

Hyatt Regency La Jolla At Aventine

Location

San Diego, CA, USA

San Diego, CA, USA

Topics

Customer ServiceCustomerCodeExperienceServiceCustomLEDStatusXperienceWith

How it works

Advertise at Customer Service & Experience West 2026 in 3 steps

1

Pick your event

You're already here — Customer Service & Experience West 2026 is ready to target.

2

Draw your geofence

Outline the venue, or use our suggested zones, to define exactly where your ads run.

3

Launch your campaign

Go live in minutes and start reaching attendees throughout the event.

Where your ads land

No zones configured

No geofence mapped for this event yet

San Diego, CA, USA, San Diego, CA, USA

Got questions?

Frequently Asked Questions

Customer Service & Experience West 2026 in San Diego concentrates around 500 Marketing professionals in one place, so your ads reach people already interested in your category instead of a broad, untargeted crowd.

Draw a geofence around Hyatt Regency La Jolla At Aventine in San Diego and serve display, video, or CTV ads to the phones inside it — the same audience an exhibitor pays for, without the booth, travel, or staff.

Geofenced event campaigns tend to outperform standard display because the audience is already primed for your category. Run ads during the event, then retarget the same attendees afterward.

Customer Service & Experience West 2026 draws roughly 500 Marketing professionals, a focused audience for well-targeted advertising.

Pick Customer Service & Experience West 2026, outline the venue with a geofence, set your budget, and launch — most campaigns go live in minutes, with full performance reporting throughout.

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